If the HP Officejet Pro 8710 printer turns offline, an error message saying Printer Offline displays on the computer or on the printer’s display. Proceed with the forthcoming guidelines to resolve the issue.
If your laptop is installed with Windows 8 or 10 OS, download the HP Print and Scan Doctor on your system. Open the Downloads folder on your system and locate the file named HPPSdr.exe. Right-click the file and select the Run as administrator option from the drop-down list.
- The HP Print and Scan Doctor utility tool opens.
- Click the HP tools page, click on the Start button, and select your printer model from the list.
- If your printer model is not listed, restart the printer.
- After it turns on, click the ‘Retry’ option on the page.
- When the printer displays, click on it.
- Follow the instructions that flash on the screen and resolve the connection problem.
- After resolving, click the Fix Printing option.
- The utility tool resolves the issue automatically.
- If the issue persists, reset the printer with the upcoming steps.
- Power off the printer and wait until it turns idle.
- Unplug the power adapter from the printer to disconnect it from the power connection.
- Power off the computer that you use to print.
- Disconnect the printer from the wireless access point.
- if the network connection is established wireless.
- Restart the router.
- Turn on the printer’s Wi-Fi connectivity by pressing the wireless button on the printer.
- The printer reconnects to the available network automatically.
- Turn on the laptop.
- Enable the Wi-Fi feature and connect the laptop to the same network to which the printer is connected.
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